Bilingual (Spanish and English) appointment scheduling for a medical clinic in Austin, Texas.
This service answers incoming phone calls and WhatsApp messages for a medical clinic in Austin, Texas. It answers questions about clinic hours, locations, services and prices, and schedules appointments for patients who request one. It operates in Spanish and English.
After a patient schedules an appointment, the service sends that patient a written confirmation by SMS or WhatsApp containing the date, time, and address of their visit.
All messages are transactional and relate only to the recipient's own appointment:
We do not send marketing or promotional messages. Message frequency varies based on the patient's own appointment activity. Message and data rates may apply.
Consent is collected verbally during a phone call, or in writing during a WhatsApp conversation, at the moment the patient asks to schedule an appointment. There is no web form and no pre-checked box; the patient must actively agree.
Before any number is stored, the assistant reads this disclosure aloud or sends it:
The patient's number is stored only after they answer yes. Declining does not affect their ability to schedule an appointment or receive care. We never purchase, rent, import, or otherwise acquire phone numbers from any third party.
The complete opt-in process — including the live web opt-in form with its unchecked consent checkbox, and the exact verbal disclosure script in English and Spanish — is documented at SMS Opt-In Process.
Reply STOP to any message to unsubscribe immediately. Reply
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No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
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