SMS Opt-In Process

Alo · operated by Marcos Bosche · Austin, Texas
Documentation of how end users give consent to receive text messages.

This page documents every way an end user can consent to receive SMS messages from the Alo, operated by Marcos Bosche. There are two opt-in paths, both shown below. Both require active, affirmative consent. Nothing is pre-checked, and consent is never bundled with anything else.

Opt-in path 1 — Web form

Patients can request appointment text messages using the form below. The consent checkbox is unchecked by default and entirely optional. The form can be submitted without it, and the appointment is scheduled either way — consent to receive messages is never a condition of booking an appointment or receiving care.

Opt-in path 2 — Verbal, during a phone call or WhatsApp conversation

Most patients schedule by phone or WhatsApp. When they do, the scheduling assistant asks for consent out loud before storing the number. The exact wording is scripted and identical every time. This is the disclosure end users hear:

English script

Spanish script

Transcripts from actual bookings

The following are verbatim transcripts of real conversations with the booking assistant, captured from the live system. They show the opt-in disclosure exactly as end users receive it, and show that consent is optional.

Transcript 1 — Spanish, patient consents

Transcript 2 — English, patient consents

Transcript 3 — patient DECLINES messages, appointment is booked anyway

This transcript demonstrates that consent is optional and is never a condition of booking or receiving care.

What subscribers receive

• Confirmation of an appointment they requested
• Notice if that appointment is rescheduled or cancelled
• A link to the patient registration form
• A reminder before the visit

All messages are transactional and relate only to the recipient's own appointment. No marketing or promotional messages are sent. Message and data rates may apply. Message frequency varies.

Example message

How to opt out

Reply STOP to any message to unsubscribe immediately. Reply HELP for assistance. Opting out does not affect the patient's ability to schedule an appointment or receive care.

Sourcing of phone numbers

Every number is given directly to us by its owner, for this purpose, through one of the two paths above. We do not purchase, rent, lease, import, or otherwise acquire phone numbers from any third party, and we never message a number that was not given to us directly.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Full details: Privacy Policy · Terms & Conditions